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unobvious.therapy

Privacy Policy

At Unobvious Therapy, your privacy and confidentiality are very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make an enquiry, or book a therapy session.

Who We Are

Unobvious Therapy is a therapy service based in Glasgow, offering in-person and online therapy sessions, workshops, and wellbeing support.

For any questions regarding this policy or your personal data, please contact:
Email: unobvioustherapy@gmail.com

Privacy Policy - the basics

We may collect the following personal information when you contact us or book a session:

  • Full name

  • Email address

  • Phone number

  • Preferred appointment times

  • Information you provide in enquiry or booking forms

  • Payment and billing details (if applicable)

  • Health and wellbeing information relevant to therapy sessions

Please note that information relating to mental health is considered special category data under UK GDPR and is handled with additional care.

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We collect and use your information to:

  • respond to enquiries

  • arrange and manage appointments

  • provide therapy services

  • send booking confirmations and reminders

  • process payments

  • maintain client records

  • improve our services

  • comply with legal and professional obligations

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We do not share your personal information with third parties unless:

  • you have given consent

  • it is necessary for booking or payment providers

  • there is a legal or safeguarding requirement to do so

  • disclosure is necessary to protect you or another person from serious harm

Online Sessions

If you choose online therapy sessions, we may use secure video platforms such as Zoom or Microsoft Teams. While we take every reasonable step to use secure systems, you are also responsible for ensuring you join from a private and safe environment.

Your Information

We only keep your information for as long as necessary to provide services and meet legal or professional requirements.

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Therapy notes and client records may be retained in line with professional insurance and ethical guidelines, typically for 5 years after the end of therapy, unless a longer period is required.

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